Returns & Refunds Policy
All purchases made through Amazon are subject to Amazon’s return and refund policies. If you need to initiate a return, please visit **[Amazon's Returns Center](https://www.amazon.com/returns)** and follow their process.
If you encounter any issues with your order, such as receiving a damaged or incorrect item, please contact us first at support@botanypath.com so we can assist in resolving the issue.
Damages & Issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or incorrect. While Amazon handles returns and refunds, we are happy to assist in resolving any concerns.
Exchanges
As all purchases are processed through Amazon, exchanges must be handled through Amazon’s return system. You may need to return the original item and place a new order.
Refunds
Refunds will be issued according to Amazon’s refund policy. If you have not received your refund within Amazon's standard processing time, please check your Amazon account or contact Amazon customer service for further details.
For additional questions, feel free to email us at support@botanypath.com.